1. About us and acceptance

HO-LIAO FITNESS is operated by HOLIAO FITNESS WORLD (JM0956915-U), Penang, Malaysia. By using this site or purchasing a service, you agree to these terms, the relevant service page and our Cancellation & Refund Policy.

2. Nature of the services

We provide Executive Personal Coaching, Personal Training, READYPro+, and DPP© Academy courses and seminars. Coaching may cover training, nutrition, supplementation, recovery and progress review. It is a fitness and education service, not medical diagnosis, treatment or advice.

3. Suitability and acceptance

Executive Personal Coaching and Personal Training are offered only after a conversation and the relevant suitability, location, coach and availability checks. An enquiry is not automatic acceptance. Payment details are provided only after confirmation. READYPro+ accepts registrations only when an intake is expressly announced as open.

4. Prices and payment

Current prices are RM1,699 for 12 weeks of Executive Personal Coaching; RM1,488 for 12 Personal Training sessions; RM2,888 for 24 Personal Training sessions; RM179 for a six-week READYPro+ season; and RM899 for Body Transformation Course Level 2 on 19–20 December 2026. If a clearly stated price on an approved offer or payment page changes, that price takes precedence before payment. Online payments are processed by DOKU. HO-LIAO FITNESS does not store your full card number or online-banking credentials.

5. Scheduling and access

Start dates, sessions, venues, coach allocation, access links and onboarding are confirmed separately for each service. A 12-session Personal Training package is valid for three months from the first session and a 24-session package for six months from the first session. Gym membership or entry fees are excluded unless confirmed in writing.

6. Participant responsibilities

You must provide accurate and relevant information, follow safety instructions, use reasonable judgement and seek qualified healthcare advice when appropriate. Stop activity and seek suitable assistance if you experience unusual pain, injury or concerning symptoms. Do not withhold a condition that may affect safe participation.

7. Courses and prerequisites

Body Transformation Course Level 2 requires confirmation of prior completion of Level 1 or Seminar Fat Loss. A Level 2 completion certificate does not automatically confer DPP© Coach recognition; theoretical and practical assessment is a separate pathway.

8. Cancellation, rescheduling and refunds

Service-specific rights, timeframes and exceptions are set out in our Cancellation & Refund Policy, which forms part of these terms. If wording conflicts on cancellation or refunds, that policy controls.

9. Intellectual property and content use

Programmes, course materials, videos, text, graphics, trade marks and the DPP© framework are supplied for the participant’s personal use only. You may not copy, sell, publish, reteach, share access to or distribute them without written permission.

10. Results and liability

Results vary with circumstances, consistency, communication and individual factors. We do not guarantee weight loss, performance, health or any particular outcome. To the extent permitted by law, HO-LIAO FITNESS is not liable for indirect loss or harm caused by use outside instructions, inaccurate information or failure to seek appropriate medical advice. Nothing in these terms excludes rights or liabilities that cannot be excluded under Malaysian law.

11. Changes and governing law

We may update these terms to reflect service, operational or legal changes. The version applying to a purchase is the version available when the purchase is made, unless a change is required by law. These terms are governed by the laws of Malaysia.

12. Contact

Questions about these terms may be sent to info@holiaofitness.com or WhatsApp +60 19-442 5679.

Last updated: 11 September 2026.